Patient Information

First Visit to Tranquility Dental Spa

Your initial appointment will consist of a consultation with the endodontist. Xrays and an examination will be completed. The endodontist will discuss the diagnosis, the cause of the problem, treatment options and ways to prevent it from happening again. Occasionally, treatment can be done the same day as the consultation. However, a complex medical history or treatment plan may require an evaluation and a second appointment to provide treatment on another day.

Please assist us by providing the following information at the time of your consultation:

• Your referral slip and any X-rays if applicable.
• A list of medications you are presently taking.
• If you have medical or dental insurance, please provide that information to the office before the appointment and bring the insurance card to the appointment. This will save time and allow us to help you process any claims.

IMPORTANT: A parent or guardian must accompany all patients under 18 at the consultation visit. However, the parent will not be allowed in the room while the treatment is provided.

Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.) or require medication prior to dental cleanings (i.e antibiotics for pre-medication.)

X-Rays

If your previous dentist has taken recent x-rays (within 6-months), you may request that they forward them to our office. If there is not enough time, please pick them up and bring them to our office. If additional films are necessary, they can be taken at our facility.

Financial Policy

PATIENT BILLING

For your convenience we accept Visa, MasterCard, American Express, Discover and CareCredit. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. If you have questions regarding your account, please contact us at Tranquility Dental Spa Phone Number (980) 316-7109. Many times, a simple telephone call will clear any misunderstandings.

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.

Most insurance companies will respond within four to six weeks. Please call our office if your statement does not reflect your insurance payment within that time frame. Any remaining balance after your insurance has paid is your responsibility. Your prompt remittance is appreciated.

Insurances Offered:

Aetna, Ameritas, Anthem, Assurant, Blue Cross Blue Shield, Cigna, Delta Dental, Guardian, Humana, Metlife, Principal, Sunlight, Unicare, United Concordia, United Health Care and Dental Plans.